Get in touch

Questions about a product, an order, or which tool suits your cue? Drop us a line and we will come back to you.

Email

matt@straightlinesnooker.co.uk

We aim to reply within one working day.

What we can help with

• Order enquiries. Delivery times, tracking, or changes to an order that has not yet shipped.
• Returns and exchanges. Have a look at our refund policy for the details, then get in touch and we will sort it out.
• Product advice. Not sure which chalk suits your game, or which hand glove you need? Ask. We would rather spend two minutes getting it right than process a return.
• Tip and cue questions. Happy to talk through tip sizes, shaping, retipping or anything else on the maintenance side.
• Trade and club enquiries. If you run a club, a league or a shop and want to stock Straightline, get in touch about wholesale.

Before you email

A few of the most common questions are already answered in our guides section, including which hand a snooker glove goes on, how to tell whether a tip needs shaping or replacing, and the difference between our two chalk formulations.

About Straightline Snooker

We are a UK cue sports brand making accessories for snooker, English pool and billiards players. Everything ships from the UK. There is more on the about page.